Frequently Asked Questions
Question :
How do I use the CalPERS Information Line?
Answer :
Step 1: From a touch-tone telephone, dial 1-800-260-0659.
Step 2: Enter your Social Security number using the telephone keypad numbers.
Step 3: Enter your 6-digit password.
Step 4: From the Main Menu, select an appropriate number to perform the function you want.
At any time during your call, you can press:
9 — from any point to exit the Information line
* — from the main menu to reach a Participant Service Representative
* — from any point beyond the Main Menu to return to the main menu
** — from any point beyond the Main Menu to return to a Participant Service Representative.