Frequently Asked Questions
Question :How do I use the CalPERS Information Line?
Answer :
Step 1:
From a touch-tone telephone, dial 1-800-260-0659.
Step 2:
Enter your Social Security number using the telephone keypad numbers.
Step 3:
Enter your 6-digit password.
Step 4:
From the Main Menu, select an appropriate number to perform the function you want.
At any time during your call, you can press:
9 — from any point to exit the Information
line
* — from the main menu to reach a Participant
Service Representative
* — from any point beyond the Main Menu to return to
the main menu
** — from any point beyond the Main Menu to return to a
Participant Service Representative.